Airline Customer Services Associate in Science Degree

Division: Career Technical Education

PROGRAM CODE: 1S14040

The Airline Customer Services Associate in Science Degree provides students with a career path for attaining the communication skills, practical knowledge, and technical training necessary for pursuing a career as a reservations agent, gate agent, ticket agent, or customer services manager. Students completing this degree will develop an advanced understanding of the airline industry and the safety, security, and service requirements necessary to work in customer services for a major airline. To earn an Associate Degree students must complete: (1) all major course requirements with a grade of C or better; (2) Cypress College Native General Education requirements; California State University General Education Breadth requirements (CSU GE Breadth) or IGETC General Education requirements; (3) the social justice, equity, and sustainability and reading requirements; (4) any elective courses to complete a minimum of 60 units; and, (5) have a minimum GPA of 2.0. At least 50% of all major course work must be completed at Cypress College. Courses that fulfill major requirements for an Associate Degree at Cypress College might not be the same as those required for completing the major at a transfer institution offering a Baccalaureate Degree. For information on specific university requirements, please consult with your counselor, or visit the Transfer Center.     

Required Courses (27 units):
ATC 101 CIntroduction to Travel Careers3
ATC 102 C Career Communication and Portfolio3
ATC 174 C Destinations - Americas and Europe3
ATC 175 C Destinations - Africa and Pacific3
ATC 182 CCultural Tourism3
or ATC 256 C Crew Resource Management
ATC 183 C Customer Care - Airline and Travel3
or ATC 274 C Passenger Services and Safety
ATC 192 CAirline Reservations - SABRE3
ATC 270 CAirline Operations3
ATC 271 CAirport Operations3
Elective Courses - To complete all major course requirements, students must complete 8 elective units fromt he list below (if not already taken as a Required Course) - (8 units):8
Homeland Security3
Aviation and Transportation Security3
Disaster Preparedness/Response3
Private Pilot4
Cultural Tourism3
Customer Care - Airline and Travel3
Flight Simulator Private Pilot2
Crew Resource Management3
Passenger Services and Safety3
Public Relations3
Aviation and Travel Internship3
Aviation and Travel Seminar0.5-12
Independent Study0.5-2
Total Units35