Automotive Sales and Service Certificate

Program Code: 1C15688

This program is designed to prepare students for customer service and sales positions in the automotive industry. It provides students with a basic knowledge of automobile operations, general maintenance requirements, and damage appraisal procedures along with marketing and management principles. The certificate will enable students to work in a variety of non-technical areas in an automobile dealership, repair shop, or insurance company as a service representative, salesperson, or estimator.

To earn a certificate, students must complete the required courses as listed with a minimum grade of “C.” At least 50% of all course work must be completed at Cypress College.

Required Courses Are Listed in Suggested Sequence
AT 101 CSurvey of the Automobile3-4
or AT 110 C Introduction to Automotive Technology
ACR 012 CCollision Damage Appraisal3
MGT 266 CHuman Relations in Business3
MKT 222 CPrinciples of Marketing3
MKT 208 CPrinciples of Selling3
Total Units15-16