Automotive Management Certificate
PROGRAM CODE: 2C12007
The Automotive Management Certificate is designed to provide the student with entry level employment skills needed in the area of automotive management. A student can seek employment as a service consultant, service manager, or service department dispatcher at new car dealerships, specialty repair shops, franchise automotive repair facilities, or as a sole proprietor. The course work will develop a student’s understanding of the major automotive systems and thereby enhance their ability to communicate repair recommendations to customers. The proper calculations of repair costs and the management of industry recognized documents associated with vehicle repairs will be covered in the required courses. This certificate requires a total of 36.5-43.5 units.
|Required Courses (9.5 units):
|AUTO 055 F
|Automotive Business Management
|AUTO 131 F
|Restricted Electives (27-34 units):
|Internship in Automotive
|Automotive Electrical and Electronic Systems
|Engine Rebuilding and Repair
|Engine Performance and Drivability
|Brake and Suspension Systems Repair
|Automatic Transmission Fundamentals
|Automotive Air Conditioning
|Small Business Management
|Human Relations in Organizations (formerly Human Relations in Business)
|Introduction to Personal Computers
|Technical Mathematics I
Outcome 1: Identify and comply with automotive industry safety standards associated with an automotive repair facility.
Outcome 2: Demonstrate an understanding of automotive systems through meaningful discussion of vehicle malfunctions experienced by a customer.
Outcome 3: Generate a vehicle repair order and compute the repair costs associated with the customers' concerns.
Outcome 4: Employ high ethical standards when conducting business with automotive repair customers. Demonstrate alert behavior when discussing customer vehicle repairs or billing questions.