Administrative Professional

Program #38319

The Administrative Professional certificate is designed to build upon the skills learned in the Business Information Worker I (BIW I) certificate program to prepare students for the next level of office and administrative support positions, including administrative assistant, administrative associate, administrative secretary, administrative specialist, administrative technician, clerk-typist, department secretary, office assistant, secretary, and staff assistant. Students can be expected to learn the following: basic oral and written communications; practical keyboarding skills; fundamental computers and information processing skills; basic computer application skills, including beginning Excel, Word, Access, PowerPoint, and Outlook; fundamentals of the internet, digital ethics and awareness, and cloud computing, critical thinking and problem solving skills; and hands-on practice integrating Microsoft Office software into real-world simulations. Students completing this program will be eligible to take the Microsoft Office Specialist (MOS) certifications in Word, Excel, Access, PowerPoint, and Outlook, and the IC3 Digital Literacy certification. This training is also ideal for incumbent workers to be able to update their existing knowledge and skills relating to this field for more advanced career opportunities.

Core Courses
COMP 685 Beginning Keyboarding36
OTEC 210 Computer Concepts and Applications I36
OTEC 100 Office Essentials24
OTEC 110 Business Math for Office Technology24
COMP 510 Keyboarding Mastery I30
OTEC 211 Computer Concepts and Applications II60
OTEC 105 Microsoft Outlook Fundamentals12
COMP 511 Keyboarding Mastery II30
OTEC 212 Computer Concepts and Applications III36
BMGR 415 Written Communications for Business18
OTEC 225 MS Office Integrated Projects36
Total Hours342
First Year
Fall TermHoursWinter TermHoursSpring TermHours
COMP 68536COMP 51030OTEC 21236
OTEC 10024OTEC 21160COMP 51130
OTEC 21036OTEC 10512BMGR 41518
OTEC 11024  
 120 102 84
Second Year
Fall TermHours  
OTEC 22536  
 36  
Total Hours 342

BMGR 415 18 Hours Written Communications for Business

Provides extensive hands-on experience with all types of written business communications including letters, resumes, cover letters, memos, and reports. (Apportionment)

COMP 510 30 Hours Keyboarding Mastery I

Prerequisite(s): The student must be able to key 35 net words per minute (nwpm) timed writing or have completed COMP 685 Beginning Keyboarding with a pass grade.

The first of two keyboarding courses designed to increase keying speed and accuracy to employment levels of 50+ nwpm. (Apportionment)

COMP 511 30 Hours Keyboarding Mastery II

Prerequisite(s): The student must have completed COMP 510 Keyboarding Mastery I with a pass grade.

The second of two keyboarding courses designed to increase and maintain keying speed and accuracy to employment levels of 50+ net words per minute (nwpm). (Apportionment)

COMP 685 36 Hours Beginning Keyboarding

Stop hunting and pecking at the keyboard with this short course. Learn the keyboard layout to build speed and accuracy. Course covers proper technique at the computer keyboard as well as 10-key keyboarding. Textbook Required (Apportionment)

OTEC 100 24 Hours Office Essentials

A course that prepares students for an entry-level position in an office. Includes units on the office environment, becoming a professional, work ethics, and several elements of customer service. Textbook Required. (Apportionment)

OTEC 105 12 Hours Microsoft Outlook Fundamentals

This course introduces students to Microsoft Outlook. Students will learn how to organize and manage emails, schedule appointments, create and manage task and contact records, and customize Outlook. (Apportionment)

OTEC 110 24 Hours Business Math for Office Technology

Provides coverage of personal and business-related mathematics as well as reviewing the basic operations of arithmetic. (Apportionment)

OTEC 210 36 Hours Computer Concepts and Applications I

This is the first course in a series of three courses that serves as a foundation for working in the office environment and focuses on the entry level skills students need to succeed in the workforce. Part I introduces students to fundamental workforce skills in computers and information processing; hardware; system software; networks, security, and privacy; troubleshooting and maintenance; and application software. The course series will help prepare students for the Microsoft Office Specialist (MOS) and IC3 Digital Literacy certifications. (Apportionment)

OTEC 211 60 Hours Computer Concepts and Applications II

Prerequisite(s): OTEC 210 Computer Concepts and Applications I and COMP 685 Beginning Keyboarding or Pass the Keyboarding Challenge Exam at a rate of 35 net words a minute with five or fewer errors per minute on a 5-minute timed writing.

This is the second course in a series of three courses that serves as a foundation for working in the office environment and focuses on the entry level skills students need to succeed in the workforce. Part II introduces students to fundamental workforce skills in the internet, digital ethics and awareness, cloud computing, Windows, Microsoft Word, and Microsoft Excel. The course series will help prepare students for the Microsoft Office Specialist (MOS) and IC3 Digital Literacy certifications. (Apportionment)

OTEC 212 36 Hours Computer Concepts and Applications III

Prerequisite(s): OTEC 211 Computer Concepts and Applications II.

This is the third course in a series of three courses that serves as a foundation for working in the office environment and focuses on the entry level skills students need to succeed in the workforce. Part III builds on the foundations learned in parts I and II and introduces students to fundamental workforce skills in Microsoft Access and Microsoft PowerPoint. The course series will help prepare students for the Microsoft Office Specialist (MOS) and IC3 Digital Literacy certifications. (Apportionment)

OTEC 225 36 Hours MS Office Integrated Projects

Prerequisite(s): OTEC 211 Computer Concepts and Applications II and OTEC 212 Computer Concepts and Applications III.

This course is designed to apply knowledge and skills gained from Computer Concepts and Applications II and III to the business environment by giving students the opportunity to work in real world simulations. This is the capstone course for those students completing the Administrative Professional certificate program. (Apportionment)