Air Conditioning Customer Service Certificate


The Air Conditioning Customer Service Certificate provides students with a career path for attaining the communication skills, practical knowledge, and technical training necessary for pursuing a career in customer service. Students completing this certificate will develop an advanced understanding of personal inter-relations of customer service. To earn this certificate, students must complete the required courses as listed with a grade of C or better. At least 50% of all major course work must be completed at Cypress College.

Required Courses are listed in suggested sequence (20 units):
AC/R 100 C Principles of Thermodynamics and Heat Transfer3
AC/R 110 CAir Conditioning I3
AC/R 137 C Blueprints and Dimension Analysis (formerly AC/R 037 C)2
AC/R 105 C Electricity for Air Conditioning and Refrigeration I3
AC/R 115 CGas Heat Transfer Systems3
AC/R 135 C Solar Energy for Heat & Cool2
AC/R 145 C Load Calculation for Heat and Cool2
AC/R 055 CTechnician Customer Relations2
Total Units20