Automotive Sales and Service Certificate

Division: Career Technical Education

PROGRAM CODE: 1C15688

The Automotive Sales and Service Certificate is designed to prepare students for customer service and sales positions in the automotive industry. It provides students with a basic knowledge of automobile operations, general maintenance requirements, and damage appraisal procedures along with marketing and management principles. The certificate will enable students to work in a variety of non technical areas in an automobile dealership, repair shop, or insurance company as a service representative, salesperson, or estimator.

To earn this certificate, students should complete the required courses as listed with a grade of C or better. At least 50% of all course work must be completed at Cypress College.

Required Courses are listed in suggested sequence (15-16 units):
AT 101 CSurvey of the Automobile3-4
or AT 110 C Introduction to Automotive Technology
ACR 112 C Collision Damage Appraisal (formerly ACR 012 C)3
MKT 222 CPrinciples of Marketing3
MKT 208 CPrinciples of Selling3
MGT 266 CHuman Relations in Business3
Total Units15-16