Automotive Sales and Service Certificate

Division: Career Technical Education


The Automotive Sales and Service Certificate program is designed to prepare students for customer service and sales positions in the automotive industry. It provides students with a basic knowledge of automobile operations, general maintenance requirements, and damage appraisal procedures along with marketing and management principles. The certificate will enable students to work in a variety of non technical areas in an automobile dealership, repair shop, or insurance company as a service representative, salesperson, or estimator. To earn a certificate, complete the required courses as listed with a grade of C or better. At least 50% of all course work must be completed at Cypress College. This certificate requires a total of 15-16 units.

Required Courses are listed in suggested sequence (15-16 units):
AT 101 CSurvey of the Automobile3-4
or AT 110 C Intro to Automotive Technology
ACR 112 C Collision Damage Appraisal (formerly ACR 012 C)3
BUS 222 CPrinciples of Marketing3
BUS 208 CPrinciples of Selling3
BUS 266 CHuman Relations in Business3
Total Units15-16

Program Student Learning Outcomes:

OUTCOME 1: The Automotive Technology program is designed to prepare students for employment as automotive technicians and in numerous other related areas of the automotive and transportation industry. Training is given in both theory and practical skills. Directed practical work is given in all areas of maintenance and repair under simulated on-the-job conditions.